Do you customize your services or packages?

Yes. Every organization has unique needs. While our packages provide clear starting points, we can tailor scope, deliverables, and pricing to fit your goals.

What does your process look like?

We follow a structured approach: discovery → scope and deliverables → engagement → review and next steps. This keeps the work transparent, organized, and aligned.

How long does a typical engagement take?

Most flat-fee projects run 2–6 weeks, depending on availability, complexity, and the number of deliverables. Ongoing partnerships follow the monthly cadence you select.

What if we need more support than we expected?

You can add hours at your selected rate or move into a monthly partner model. Any additional work is scoped and approved before starting, so that you don't have any surprise charges.

Do you work with very small or early-stage organizations?

Yes. Many of our clients are small nonprofits or early-stage founders who need clarity and structure. Our transparent pricing ensures support is accessible and predictable.

Can you work with our board or leadership team?

Absolutely. We regularly facilitate leadership sessions, board discussions, and strategy alignment conversations.

Do you offer grant writing or grant strategy support?

Yes. We provide grant readiness assessments, funder research, proposal development, and full grant packages for both nonprofits and startups pursuing mission-aligned funding.

How do we communicate during the engagement?

We use structured check-ins, clear timelines, and collaborative shared documents to keep work moving and ensure full visibility.

Do you take on urgent or fast-turnaround projects?

Yes. If capacity allows, we offer expedited support billed at the specialized strategy rate.

Is consulting done virtually or in person?

Most engagements are virtual for efficiency and accessibility, though in-person sessions can be arranged when needed.

How do we know which package is right for us?

During the discovery call, we review your goals, timeline, and capacity. From there, we recommend the package or hourly support model that best fits your needs and budget.

Do you require contracts or retainers?

Most flat-fee projects require a simple agreement and a deposit to secure the engagement. Monthly partnerships are billed at the beginning of each month.

Can we combine nonprofit and startup services?

Yes. Some clients span both categories—social enterprises, new nonprofit founders, or mission-driven startups. We tailor blended scopes to support both sides of your work.

What happens if our priorities shift mid-project?

Before adjusting the scope, we re-evaluate deliverables and timelines together. Changes are documented and approved, so expectations stay aligned.

Do you assist with implementation, not just strategy?

Yes. While many clients come to us for clarity and direction, we also support execution, project management, operational setup, and change management as needed.

Can you train our team or board?

Absolutely. Training sessions, workshops, and facilitated discussions are available on nonprofit governance, change management, project planning, OKRs, strategic alignment, and more.

Do you work with organizations experiencing internal challenges?

Yes. We support teams working through issues such as misalignment, capacity strain, operational breakdowns, unclear roles, or communication gaps. Our approach is neutral, grounded, and outcome-focused.

Can you review or refine materials we’ve already created?

Yes. We can review strategic plans, decks, grants, workflows, or operational documents and provide recommendations or edits.

Do you support long-term or multi-phase engagements?

Yes. Multi-month or multi-phase engagements are available for organizations undergoing significant growth, restructuring, or strategic transformation.

Are your services accessible for small budgets?

We offer transparent hourly rates, explicit scopes, and right-sized projects to support smaller organizations and early-stage founders.

Do you work only in the U.S.?

While most clients are U.S.-based, virtual delivery allows us to work with organizations globally.

How do you protect confidentiality?

All engagements follow strict confidentiality standards. We don't share client information, materials, or strategies without your consent.

Can we see examples of deliverables?

Yes. Sample outputs can be shared during the consultation call to help you understand format, depth, and style.

Do you offer ongoing support after the project ends?

Yes. Many clients choose quarterly check-ins, lightweight advisory support, or a monthly partnership after the initial engagement.